Mom and Child at Art of Animation
  • On Oct 19, 2021
    Janet from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to pay for my confirmation but when i sign in under my name and email that the confirmation # was sent to it says there is nothing there.

    Hello Janet!

    Welcome to planDisney, where we love helping Guests like you with answers to their Disney vacation questions. I am so glad that you decided to stop by with yours, and I will do my best to help navigate your reservation. It sounds like you either booked a Disney Resort hotel reservation or a vacation package for Walt Disney World and are trying to pay the balance of your reservation. Let me walk you through the process of retrieving your reservation information on your My Disney Experience account.

    Once you log in to your My Disney Experience account, you can link your reservation information using your confirmation number. You can do this by logging into your My Disney Experience on the Walt Disney World website, selecting My Plans on the My Disney Experience drop-down menu. Once you are on the Plans and Tickets page, scroll down until you see the five headings, with the second one from the left titled Resort Hotel. Hover over Resort Hotel until you see the two options Find Activities and Link a Reservation appear. Select Link a Reservation. The next screen will allow you to enter the confirmation number and the last name listed on the reservation. Once you have successfully linked your Disney Resort hotel reservation, you should be able to pay your balance. If you need further assistance with your reservation, please contact a friendly Cast Member at (407) 939-1936.

    I hope this information helps you to link your reservation to your My Disney Experience account. Please stop back by if we can answer any more of your vacation questions.

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Meet the Panelist: Angie, Florida

Hi! I'm Angie, an Air Force wife from The Sunshine State! I am so happy to share my love and passion for travel, Disney vacation planning, and the magic of a Disney Vacation Club Membership. My family and I have been enjoying our Vacation Club Membership since 2012 and have discovered a whole new world by taking incredible Walt Disney World vacations, cruises on Disney Cruise Line, and have even made a trip to Disneyland Paris. I would love to help you experience the most magical vacation possible!  Learn More About Angie

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