• On Jun 21, 2019
    Angie from IA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, In past visits I have used a backpack at the parks to carry purchases. This time I would like to not have to, can you tell me about the process of park purchases getting delivered to your resort? Thanks!

    Welcome back, Angie!

    Disney offers so many ways to make guests' vacations stress free and easy so we can just relax and take in all the magic. Walt Disney World's Merchandise Pickup and Delivery is one of those extra bits of magic!

    I love purchasing souvenirs throughout my visit, and so do our kids, of course. But, I certainly don't want to double back to the other side of the park late at night to purchase something, and I don't want to haul the purchases around in my backpack all day either. So, merchandise delivery to our Walt Disney World Resort has been a lifesaver for our family! When I purchase something in the parks, I just let them know I'd like it delivered to our resort room. They then have me fill out a short form with my name, resort, check out date, and home address and then they staple that form to our bag with the items we've purchased and we leave it with them right there in the shop where we purchased the souvenirs. Magically, those items make their way to our resort for us to pick up at the resort's gift shop in the next day or two. Obviously, you can only take advantage of this as long as you'll be staying at the resort for another two days, just to be sure it arrives in time.

    If you won't be at the resort the next night, another option is to have the package sent to the front of the park for you to pick up on your way out for the day. Usually it's available there a few hours later, but check with the Cast Member as you purchase for exact timing and pick-up location for each park.

    Finally, the Cast Members in the shops can help you to have the items shipped directly to your home for an additional shipping fee if it's a larger or bulky item you don't want to take on the airplane with you.

    I hope that helps as you get ready for this magical vacation, Angie! Have fun shopping!

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Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

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