Mobile Ordering
  • On Mar 16, 2024
    Melissa from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I see if my passes have been approved it says it’s pending

    Howdy, Melissa, and welcome to planDisney! It sounds like you recently joined the Annual Passholder family at Walt Disney World Resort, so congratulations! I've been a passholder for a couple of years, and I can't believe I waited so long. I enjoy the perks and benefits, but I REALLY love the adorable passholder magnets! Let's look at how the process works when you purchase a pass.

    According to the website, it can take a couple of business days to process your payment and confirm your information. If you're still within that window, I suggest giving the status a bit more time to update.

    If it's been over 48 hours, please call the Annual Passholders line. Be sure to have your payment method handy, as well as any emails or documentation you have. They can research your purchase and help you prepare for the magic on your upcoming visit!

    Many Quick Service dining locations at the theme parks offer mobile food ordering through the My Disney Experience app. You can order a meal or snack and specify when you'd like to pick it up. You pay in your app, so just tap "I'm here" when you arrive and go to the designated window to get your food. And if your annual pass is linked to your account, any available discounts will autoMAGICally be applied! 

    Melissa, I'm sending pixie dust and crossing my fingers that your annual pass will be up and running soon. Have a fabulous time during your visit, and stop by planDisney anytime.

    Magic awaits,
    Elaine
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Meet the Panelist: Elaine, Florida

Bright Suns! I'm Elaine, a retired teacher dividing my time between my home state of Kentucky and the Sunshine State. I married my college sweetheart, and now that our only son is grown, we are exploring the empty-nest life. My family has been visiting Walt Disney World Resort for over 25 years, so if you have questions about adult-only visits, plant-based meals, thrill attractions, and Florida-resident perks, I'm here for you in full Force. Like Yoda would say, "Trips, we will plan!" Learn More About Elaine

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