Cinderella Castle Detail
  • On Aug 25, 2021
    Marissa from NJ Asked

    We have park tickets for Oct, but given the increase in COVID cases in FL, we may cancel our trip. Is Disney offering full refund for park tickets due to the COVID crisis? If not, how long do I have to use my purchased park tickets before they expire?

    Hey there, Marissa!

    I have had to cancel more than one trip over the past few years, so I understand how you must be feeling. 

    Marissa, if you purchased theme park tickets on their own, as opposed to through a vacation package with accommodations, then your theme park tickets are non-refundable. 

    I do not want you to lose hope! The price you paid for your theme park tickets is never lost. All you will need to do is to pay the difference between your current theme park ticket and the ticket on the day that you wish to visit. You can easily edit your ticket dates and pay the difference in your My Disney Experience Account. 

    I hope that you can visit soon, Marissa!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.