• On Dec 17, 2021
    Elizabeth from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When will my park tickets be emailed to me?

    Heigh-Ho Elizabeth,

    It's an exciting time to plan for your Walt Disney World vacation but with all the Must-Do's it can be overwhelming. After Guests have checked the Theme Park Reservation Availability calendar and ordered their Walt Disney World tickets a choice is typically given for delivery: by email, by U.S. postal service, by Express Shipping via the U.S. postal service. While it can take up to 24-hours for Guests to receive their emails if it has been longer I encourage you to reach out to a Cast Member for further assistance. Guests can call (407) 939-7679 beginning at 7:00 a.m. EST or follow this link to inquire via email. In the subject line choose Exiting Ticket Inquiry and provide the following information:

      *Name of Purchaser

      *Phone Number for contact

      *Date of Purchase 

      *My Disney Experience account tickets may be linked to

      *Form of Payment

    Another option is to use the Chat With Us feature in your My Disney Experience app. Simply open your app, select the menu option in the lower right-hand corner and choose Chat With Us. Type in your inquiry with detailed information and a Cast Member will help as soon as they can. Currently, phone lines and Chat With Us are experiencing a high volume so I would rise and shine early and reach out in the hope of a shorter wait time. 

    After all is worked out your next step, if the Cast Members have not already done so, is to link your Walt Disney World tickets to all your Guests by using either the 12-digit Confirmation number or each 12-digit Ticket ID Number. And finally Bibbidi Bobbidi Boo you are ready to make your Disney Park Pass Reservations

    We are hEAR for you every step of the way. I encourage you to reach back out for further assistance or use the SEARCH engine, found under "I Want To Know More About," for similar Guests' questions you may be wondering about. We look forward to Welcoming You Home and may your visit be filled with many magical and memorable moments.

    Have a Practically Perfect Day,

    Amy M. 

thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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