It’s always a delight when you stop by planDisney, Deanne!
I’m thrilled you’ll be coming to The Most Magical Place on Earth! Isn’t it so wonderful that you’ll be around to see the most magical fireworks spectacular before it’s gone? I do hope you take some time to catch a showing of the
Happily Ever After fireworks show at Magic Kingdom!
Deanne, sometimes the system gets confused, but I most certainly understand your concern, as those
Disney Park Pass reservations are quite valuable since you’ll need them to enter the theme parks, along with your tickets! I would recommend using your My Disney Experience Mobile app to chat with a Cast Member. They will be able to look into your account this way and help you sort it all out. To do this,
-Open up your
My Disney Experience Mobile app-Click on the three horizontal lines located on the bottom right corner
-Scroll down until you see the icon “Chat With Us.”
I’m sure a friendly Cast Member will be happy to assist you.
We can’t wait to welcome you to the magic, Deanne!
Have an enchanting time.
Aena