• On Nov 13, 2011
    Kendra from VA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My parents visited Disney a few months ago and brought us back some gifts from the park that we have doubles of and a clock that my mom didnt realize was broken. Where can we handle returning these items for gifts cards during our upcoming trip?

    Hi Kendra,

    Oh no!  I hate to hear that about your Mother's Disney clock.  I would suggest that you call Disney's Merchandise Guest Services before you leave on your trip.   Please give them a call at 1-877-560-6477. I'm sure a Cast Member will be able to direct you on your next move.  I hope this helps!

    Have a magical day!


thumbnail image for Ca'Sandra

Meet the Panelist: Ca'Sandra, Georgia

I am a Disney freak and a true southern princess!  I live in Peachtree City with my beloved husband and two small children.  Family and friends know that our vacations consist of trips to Walt Disney World. Learn More About Ca'Sandra

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.