• On Aug 18, 2021
    Denise from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My parents bought tickets for all of us to go to Disneyland and they have the QR codes, not barcodes on the email. How can I add this reservation to my Disneyland app as well? My app wants a barcode or ID code? Thanks!

    Hey there, Denise!

    Thanks for stopping by and visiting us at planDisney today, we’re happy to help!

    I checked with my fellow panelist, Tiffanie, and she said not to worry about the QR codes. The only thing you need to worry about is that all your theme park tickets are linked to your Disneyland mobile app

    If your parents purchased your tickets using the Disneyland mobile app, your tickets should be listed under the “Tickets and Passes” section of the app. If they are not there, you can easily add them by tapping the ‘+’ symbol in the upper-right-hand corner. Use the “Link Tickets & Passes” button to add each ticket. You can do this by scanning the barcode on your theme park ticket or manually entering the number below the barcode.

    If you are still having difficulties linking your theme park tickets, I recommend giving the Ticket Service line a call. A Cast Member there will be more than happy to help you link your tickets so that you can schedule your Theme Park Reservations. 

    I hope this helps, Denise. If there’s anything else we can help with, don’t hesitate to ask.

    Have a Magical Trip!
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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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