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  • On Dec 9, 2019
    Karen from NH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello Moms Panel! We just ordered some physical copies of our Photopass photos from our Magical trip last Wednesday. I was wondering if there are any ways I can track or see the status of that order as we have not heard from Disney yet.

    Hi, Karen! I think some of the best souven-EARS from a vacation to Walt Disney World Resort are the pictures! It is the goal of every Disney PhotoPass Photographer to make your stay "picture perfect." I love the magical extras that sometimes show up in your photos; Magic Shots offer a little bit of pixie dust to make your memories even more special.

    I also ordered a few prints from PhotoPass recently. In my email, I received an Order Confirmation Number, but there was no link to check the status. When I called Disney's PhotoPass at (407) 560-4300 (9:00 AM to 9:00 PM EST), the Cast Member informed me that the only way to check the status of your order is to call their supplier, EZ Prints, at (877) 651-4321. In most cases, it takes 5-7 business days, but it can take up to 14 business days to receive your order.

    I hope this helps, Karen. We hope to see ya' again real soon!

    Eean
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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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