• On Nov 23, 2019
    Tunice from BC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    For package pick up at the front of the parks, are there cut-off times when purchases have to be made by? Also, how late are the pick up points open incl. late EMH. For resort delivery, is it guaranteed next day delivery? Thanks!

    Hello, Tunice! Thanks for bringing another great question to the Disney Parks Moms Panel.

    I love shopping at Walt Disney World Resort, and two of its best perks are Package Pickup and Walt Disney World Resort hotel delivery. If you’d like to pick up your packages as you leave the Theme Park, you’ll want to make those purchases at least three hours before closing time. There are exceptions for special events such as Mickey’s Very Merry Christmas Party and evening Extra Magic Hours, but the fine print on the Package Pickup slip says your items will be available for pickup three hours after purchase. If you have questions or concerns about whether or not your purchase will be available as you leave the Theme Park that evening, simply ask a Cast Member in the shop you’re visiting.

    As far as Walt Disney World Resort hotel delivery is concerned, generally speaking your items will be available for pickup after 3 p.m. the following day. Items purchased late in the evening may not be available for 36-48 hours, though, so it’s always best to purchase those items you know you’ll want delivered the next day as early as possible.

    If that 3 p.m. pickup time is on your checkout day, I would recommend having your items shipped home. Although you will incur an additional shipping charge, this is a great option if you’re worried about space in your luggage or if you’ve purchased fragile items. Just ask the Cast Member at the cash register about this option and they can let you know the details for that specific purchase.

    Please let us know if there are any additional questions we can answer for you, Tunice! We’re always happy to help.

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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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