Father and son walking through BOG
  • On Sep 10, 2020
    Amy from NC Asked

    Package booked for Oct 2020. My confirmation e-mail says I need to pay the balance 30 days prior and if I cancel 2-29 days before arrival, there is a $200 fee. I thought that was being waived and I could cancel up to day of arrival for a full refund.

    Welcome back to planDisney, Amy! It is so great to hEAR from you. 

    Amy this is such a great question. Generally, reservations modified less than 30 days in advance are subject to a cancellation or change fee. Currently, Walt Disney World Resort is waiving all Disney imposed cancellation and modification fees for arrivals beginning on or before December 31, 2020.

    To cancel or modify your reservation, you will need to call the Reservation Line at (407) 939-1936. 

    Before you head out, be sure to check out everything you need to know about the updates to the experience at Walt Disney World Resort. You will find everything from enhanced cleaning procedures, to mandatory face coverings, to Disney Park Pass system reservations

    I hope that this helped, Amy. Please come back here to planDisney if we can help as you plan your magical getaway. 

    See you real soon!

    Sarah B.  
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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