Grandparents with children and Character
  • On May 30, 2023
    Karen from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have a package booked and want to know the cancellation policy

    Hiya Karen!

    Welcome to planDisney; I’m glad you stopped by with your question for us. 

    I love that you booked a Walt Disney World Resort Vacation Package. With tickets and a Disney Resorts Collection hotel room, your trip is off to a magical start! Since we know how easily plans can change, it’s always a good idea to be prepared and know the cancellation policy of your Walt Disney World Resort vacation! 

    Karen, you can find the cancellation policy on the Walt Disney Travel Company Terms and Conditions page. Although this is subject to change, currently, Guests can cancel 30 days or more before their arrival and receive their full deposit refund. However, any cancellations made 2 days to 29 days before arrival will have a cancellation fee of $200 (price subject to change), and if canceling the day before or the day of check-in, the Guest will be charged the full price of the package.

    Of course, if you’re ever in a situation where you’d need to discuss canceling your Vacation Package, please don’t hesitate to call and speak to a friendly Cast Member at Disney Resort Hotel Reservations. They would be able to look at your reservation and perhaps offer options best fit for you and your party. 

    Wishing you an enchanting visit, Karen. 

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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