Hi, Adam! Welcome to the Disney Parks Moms Panel and thanks so much for stopping by with your question. I frequently use grocery delivery services when staying at Walt Disney World Resort hotels. There are many basic grocery items found right within the resort gift shops, such as bread, milk, and the makings of simple meals. When I find that my grocery list is a bit too large for my favorite
Beach Club Marketplace, then I turn to grocery delivery services.
There are a few package fees that can be incurred when using various delivery services and I want to make sure you are aware of each. Please note that the prices and rules for each can change at any time. If you have a package shipped to you, such as with Amazon Pantry, then the package is
received by Mail Services and transferred over to your resort, where it will be received and held by the Front Desk. You can incur a
$6 fee for each package that goes through Mail Services. Grocery delivery services (such as Amazon Prime Now, Instacart, and Garden Grocer) deliver orders directly to Bell Services and can also lead to a $6 fee; however, it is currently
$6 for the total order, no matter how many bags or packages are in the order. This flat fee is only added to the guest folio if the guest has Bell Services assist in delivering the order to their room. You are welcome to stop by Bell Services and pick up the order, which will not cause you to incur the fee.
To mail items through Amazon Pantry, you will need to check your
resort's page for its correct mailing address. Please put on the mailing label the word GUEST and your name, along with C/O your resort's name. If you have room, you may want to add your check-in date. This will help your package get to you in a timely manner. I recommend that if you place an order with Amazon Pantry, then you do so at least 5-7 days in advance of your check-in date.
Thanks again for stopping by and please let us know if you have any other questions!
Brandy