Cinderella Castle Detail
  • On May 21, 2021
    Amy from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My original trip was cancelled due to Covid. I rescheduled and set up my park passes. How do I know that I have both an admission ticket and a park pass for the correct days?

    Hello, Amy, and welcome to planDisney! Your magical Disney vacation will be here before you know it!

    Your current theme park tickets and theme park reservations can be found on the My Plans page of My Disney Experience. To access the My Plans page, sign in to your account on or open the My Disney Experience app on your smartphone. If you need to verify that your park tickets are linked, visit the Link Reservations and Tickets page. 

    If you have any trouble accessing your tickets or park reservations, contact the Disney Reservation Center for further assistance. You can call (407) 566-4985 to speak with a Cast Member or send an email to Please be aware that the call volume may be very high right now, however, a Cast Member will be more than happy to help you when they can. 

    Be sure to review the updated health and safety measures in place at Walt Disney World Resort before your visit. If you're staying at a Disney Resorts Collection hotel you may also want to read through the latest updates about Resort services, amenities, dining, transportation, check-in, and more.

    Amy, please let us know if we can assist you with any other questions before your visit to Walt Disney World Resort.

    Have a magical day!
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Meet the Panelist: Bob, North Carolina

Hey there, hi there, ho there! You're as welcome as can be! I'm Bob and I'm a husband and father of four who loves the magic of Disney. Like Mickey Mouse, I consider myself to be a friend to everyone. My family enjoys visiting Walt Disney World Resort or one of Disney's Beach Resorts annually. Helping others experience the magic of Disney is something I thoroughly enjoy. Learn More About Bob

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