• On Feb 10, 2021
    Debbie from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered a ticket and received a purchase pending acknowledgement at 9:20 - when will I receive my ticket so I can make a reservation to the park - it seems it should have been sent already?

    Welcome to planDisney, Debbie! You’re just about a week away from your magical vacation at the Walt Disney World Resort! I’m so excited for you! Thanks for stopping by with your question.

    It can sometimes take a little while before theme park tickets are emailed to you after you purchase them. If you bought the tickets via your My Disney Experience App, they may already be listed on your tickets and passes tab. If not, just give the Cast Members at (407) 939-5277 a quick call. All you have to do is give them your confirmation number and they will be able to tell you what the hold up is. 

    When you get those tickets linked to your My Disney Experience account, there’s just one more thing you need to do before you are ready for a magical day at the theme parks. Make sure to make a Disney Park Pass Reservation for each person in your travel party. Right now, if you purchase the Park Hopper option for your tickets, you can visit a second park on the same day, beginning at 2 p.m.! There’s so much to explore, so make sure to take a look at the Disney Parks Blog. It’s a great place to keep up with all the happenings at the Walt Disney World Resort. 

    Debbie, if you have any other questions, don’t hesitate to come back to see us! For a few extra planning tips before your vacation, you can view our Panel Extras. My planDisney friends have some great tips on packing, souvenirs and lots more! 

    I hope you have a great time!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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