• On Sep 19, 2018
    Marie from AL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We ordered our package on September 10th and have not received our tickets. How long should it take them to arrive?

    Hi Marie!

    Booking a Magic Your Way Vacation Package to the Walt Disney World Resort is always so exciting, so I completely understand wanting to get your tickets as soon as possible!

    When you book a package, you will not receive physical tickets, but you will receive MagicBands that you can use to enter the parks, unlock your Walt Disney World Resort Hotel room, and more!  Generally, MagicBands are sent out around 30 days before your arrival and can take up to ten business days to arrive at your provided address, so you should receive them any day now!

    You can log into your My Disney Experience account to customize your MagicBands, select your delivery location, and view a tracking number for the MagicBands if they have already shipped.  Even if it is too late to customize your MagicBands, you will still receive non-customized MagicBands when you check in at the Front Desk of your Walt Disney World Resort Hotel.  As long as your MagicBand is linked to the same My Disney Experience account as your ticket, you should have no issues entering the parks using your MagicBand.

    If your vacation package is not showing up on your My Disney Experience account, you can simply link it using the reservation confirmation number you received when booking your package.  Once you do that, you should see all of the details of your trip, including your tickets.  If you have any questions or concerns, feel free to reach out to the Cast Members at Disney Resort Hotel Reservations at 407-939-1936.  They will be happy to assist you!

    Have a Great Big Beautiful Tomorrow!
    -Lindsey N.
thumbnail image for Lindsey

Meet the Panelist: Lindsey, Georgia

Hi y’all!  I am an Army wife, a college instructor, a dog-mom, and a lover of all things Disney!  Planning a Disney vacation is my favorite pastime—other than actually going on a Disney vacation, of course—and I love helping others make the most of their magical trip!  If I am not at the Walt Disney World Resort, I am putting the pixie-dusted touches on my next trip!  

Learn More About Lindsey

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