• On Oct 9, 2022
    Charlie from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I ordered a lightsaber to be delivered to my house while we were at Hollywood Studios last week. I tried to input the tracking number on the slip they gave us to all major shipping sites and it didn’t work in any of them? How can I track it?

    Bright Suns, Charlie! Your transmission has been received!

    It sounds like you traveled to a galaxy far, far away to make a lightsaber at Savi's Workshop - Handbuilt Lightsabers! You must truly be a Jedi since this secret location has been kept hidden from the stormtroopers patrolling Black Spire Outpost. I'm so glad that you're helping to defend the light side of the Force – thank the maker!

    Charlie, I would have made the same decision to ship my lightsaber back to my home planet of Earth. Your lightsaber needs to stay battle-ready at all times, and you can never be too sure of your lightsaber's safety with the prying eyes of the First Order! However, I completely understand the need to locate your custom-made lightsaber now that you've returned home. I'd love to help!

    Items shipped from Walt Disney World Resort are typically sent through the United States Postal Service, UPS, or FedEx. Since you haven't been able to input your tracking information on any of these major shipping sites, I decided to reach out to a Cast Member for help (don't worry, they're part of the Resistance!). Their best piece of advice was to reach out to the team at Merchandise Guest Services. You can either send an email or call them at 1-800-328-0327. They will be happy to help you with any next steps in locating your precious cargo!

    Charlie, once your lightsaber is back in your hands, I have one more reminder for you. As a Jedi, you are a guardian of peace. Use it wisely. And may the Force be with you!

    'Til the Spires!
    Michelle
    Human-Cyborg Relations
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hello from Mister Rogers' Neighborhood, also known as Pittsburgh! My husband and I live in a little town that we affectionately call Main Street, U.S.A. where we often find ourselves seeking out ice cream, finding new adventures, and having lightsaber battles in our backyard. While we love to travel to galaxies far, far away, we consider Walt Disney World Resort our second home and I can't wait to help you add even more magic to your Disney vacations! Learn More About Michelle

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