Welcome to planDisney, Margaret!
Margaret, I usually took advantage of the Service Your Way program, which offered a gift card for forgoing housekeeping during a stay at a property located in the
Disney Resorts Collection. While I did appreciate a little extra cash, I also felt that when the tornado that is my family left our room to head to the parks, our room was a little too messy to be seen by anyone, let alone cleaned.
Margaret, since the phased reopening of Walt Disney World Resort,
housekeeping has been slightly modified. Instead of service every day, you will receive a light service every other day. This light service removes trash and freshens up your towels. The housekeepers will also do a light wipe down of surfaces and vacuum if needed.
A deep clean will also be performed prior to your check-in. As a part of this comprehensive deep clean, your floors will be steam cleaned before your arrival, which I absolutely love.
Since housekeeping is still on this modified schedule, the Service Your Way program is not currently available.
I hope that this answered your question, Margaret.
Have a magical stay!
Sarah B.