Mom and Dad planning vacation
  • On Jun 22, 2020
    Florine from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I have more than one Disney World trip planned. The park pass reservation system says I have reached my park pass limit when I try to make a park pass for the second trip. I have a resort reservation and an annual pass for the second trip. Why is this?

    Hi Florine!  Thank you for bringing your question to the Disney Parks Moms Panel.

    When the Disney Park Pass system launched on Monday, June 22, Guests with reservations at Disney Resort hotels or other select hotels and valid theme park admission linked to their My Disney Experience account were eligible to make theme park reservations.  Annual Passholders may make their Disney Park Pass reservations beginning June 26, 2020, and all existing ticket holders may access the system beginning June 28, 2020.  All Guests will need valid admission and park reservations to enter the theme parks when they reopen.

    Many of us here at the Moms Panel logged in to make Disney Park Pass reservations, both for our own trips and also so we would have experience in using the system to help other Guests.  Several of us with Annual Passes experienced some hiccups when attempting to make reservations for multiple trips.  It appears that for the most part, those issues have since been resolved.  If you haven't already, try accessing the system again and see if you can make your Disney Park Pass reservations.  If you are still having difficulty, I have a few tips that may help.  Try using a different web browser or an incognito window.  If you have other tickets besides your Annual Pass linked to your account, temporarily reassign those to another profile in your Family & Friends list.  You may also want to check with the tech team to make sure everything is squared away with your My Disney Experience account.

    Good luck! I will cross my fingers for you that everything works out the way you are hoping.  If you have any additional questions, please stop by the Moms Panel again anytime.  We are always happy to help.

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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