Father and son walking through BOG
  • On Jan 8, 2022
    Michele from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a one day ticket on MD experience however when I try to reserve a park reservation it is saying the ticket I’m trying to link is already assigned? Running out of time to reserve a park

    Thank you for reaching out to planDisney, Michele! Mickey and I are happy you're planning a magical vacation, but it's not so magical when you're experiencing technical issues. I'll do my best to point you in the right direction!

    First, I advise you to sign out of your My Disney Experience account and then sign back in. It's possible the site was experiencing a glitch. Next, hover over the My Disney Experience logo on the top right of the screen. You  should see a drop-down menu full of options, one of which will say, "Disney Park Pass System." Click on this, and it should bring you to a new screen where you can begin making your Park Pass reservations! Fingers double-crossed!

    If that doesn't work, you'll need to contact the Internet Help Desk at (407) 939-7765, and they will be able to access your account to assist you. They're available seven days a week from 7:00 AM - 11:00 PM Eastern Standard Time. Sometimes, there are linking issues with theme park tickets, especially when bought from third-party vendors. If they are experiencing high call volume, you can try Ticketing Guest Services at (407) 939-7662. For the menu, say "Tickets," and then select option 4. 

    I'm sending you some pixie dust that you'll get your tickets sorted out quickly, Michele! In the meantime, be sure to read up on all the 50th Anniversary Celebration; there are lots of things to see and do. See ya real soon!

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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