MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Jul 16, 2026
    Jessica from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had an old my Disney account and ended up having to create a whole new email and account. My old magic bands are saying they are still connected to another account. How can I swap them to my new account?

    Howdy Jessica!

    Welcome to planDisney. A MagicBand+ is one of my favorite items to have during our vacations to Walt Disney World. It allows me to quickly scan into my Lightning Lane entrance, charge my meals to my room, and pay for merchandise. It also allows me to experience magical extras around the park, like how it lights up during the nighttime spectacular, Happily Ever After. Let's see what we can find out about your question.

    So I did a little research, and typically, you cannot reassign a MagicBand to a different My Disney Experience account. It appears that this might be a case where you have a duplicate account. In this situation, it looks like you may be able to contact App and Magicband Support to see if they can merge your two accounts into one, which should correct the issue. 

    In the event that you are unsuccessful and would like to purchase a new MagicBand+, you can find a ton of great options on The Disney Store website. They have an amazing selection of bands with all of your favorite characters, movies, shows, and franchises like Star Wars. 

    Jessica, I hope that you have an amazing time visiting The Most Magical Place on Earth. Please stop back by planDisney if you have any further questions, and my fellow panelists will be happy to help.

    See ya real soon,
    Robert
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Meet the Panelist: Robert, Texas

Howdy from Texas! I'm Robert, a husband and Dad of two Mouseketeers.  When I'm not practicing martial arts, I love spending time with my family and, of course, vacationing at the Happiest Place on Earth.  I'm excited to help you by sharing my unique insights and tips to make your trip a magical one! Learn More About Robert

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