• On Sep 9, 2021
    Nelida from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    where can I obtain my payment statements?

    Welcome to planDisney, Nelida!

    I am so happy to hear that you made your final payments on your fabulous Walt Disney World Resort vacation. 

    If you are looking for payments made on your My Disney Experience Account you will need to contact Guest Services. I find that the best way to do this is by emailing guest.services.billing@disneyworld.com. Alternatively, you can call (407) 939-6104 and the friendly Cast Members will be happy to assist you. Be sure that you have the dates of your stay and your confirmation number handy!

    I hope that this helps, Nelida! See you real soon!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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