Off board excursions; little boy and girl; exploring
  • On Oct 25, 2023
    Maritess from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    On the November 13th Cruise out of San Diego, are stroller available for the duration of the cruise and can they be used outside of the ship? When do we find out what time we can board the cruise ship?

    Ahoy there, Maritess,

    Welcome aboard planDisney! I know you are counting down the days until your Disney Cruise Line vacation! Your cruise aboard the Disney Magic sounds so dreamy, and I’m happy to help you make that dream come true.

    A limited number of strollers are available on a first-come, first-serve basis. As soon as you board the ship, stop at the Guests Services desk to request one. A security deposit is required and will be refunded once the stroller is returned after your cruise. And I have good news! Strollers may be used onboard and ashore while exploring ports of call. Remember, you need to park your stroller in your stateroom or the designated parking area on Deck 6 (midship) when not in use.

    Now, your Port Arrival time, which is the time you arrive at the Cruise Terminal before boarding the ship, is based on the time you can secure during the online check-in process. Once your cruise is paid in full, your online check-in date depends on your Castaway Club membership status. If this is your first time sailing aboard Disney Cruise Line, you will check in 30 days before your departure date at midnight (EST). So, Maritess, you should be able to begin the online check-in process now under the Already Booked tab on the Disney Cruise Line website or with the My Online Check-In feature in the Disney Cruise Line Navigator app under Next Steps. To expedite the process, I recommend that you read all the check-in details and gather the required documents, credit card information and photographs for each family member in advance.

    You and your family will have a magical time on your cruise! If you have other questions, please sail by again and let us know how we can assist you.

    Wishing you many magical memories,
    Shannon
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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