Hello and welcome to planDisney, Shelby. We're so glad you stopped by to share your question with us. I'm also thrilled to hear that you are a
Magic Key holder and hope that you have been enjoying your year of magic thus far.
Oh, bother! I'm so sorry to hear that there may have been a little hiccup with your monthly Magic Key payment. I recommend reaching out to a friendly Cast Member at the
phone line for Magic Key holders. They will be able to access your account to see what might be happening and provide assistance.
I love being a Magic Key holder and enjoy all of the perks like
discounts and exclusive offerings. If you aren't already, be sure to follow
@disneylandmagickey on Instagram to stay up to date on the latest and greatest. There's also a portal for Magic Key holders in the
Disneyland app that I like to check before and during my visits to make sure I'm not missing out on anything.
Shelby, I'm sorry I don't have a better answer to share with you, but I hope the information is helpful. Here's hoping that you are able to get this resolved quickly and back to the magic.
Michelle