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  • On Jan 15, 2024
    Rico from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have not walked in 9 months due to Achilles tendonitis. I currently use a knee walker. How does that work for standing in line?

    Welcome to planDisney, Rico!

    I'm so glad you found us with your question while you plan your Jolly Holiday to The Happiest Place On Earth next month! I'm here to give you practically perfect advice on making your visit run as smoothly and comfortably as possible! Because at the Disneyland Resort, everyone is welcome with open arms and a spoonful of sugar.

    Rico, have you heard of the Disability Access Service (DAS)? This service is specifically designed for guests who need help waiting in regular queues and may require special consideration for access to the attractions. With the DAS, you can skip the long lines and return when the wait is shorter. There's no need for a doctor's note – just hop onto a live video chat to pre-register between 2 and 30 days before your visit, so it sounds like you've got perfect timing now!

    If you prefer to call Disability Services directly, their phone number is (407) 560-2547, or you can email them at disability.services@disneyland.com. They're like Disney's real-life fairy godmothers, always ready to help.

    You can also request DAS in person at any Guest Service Desk at the Resort. Pro tip: I find that Chamber of Commerce on Buena Vista Street at Disney California Adventure Park tends to have the shortest wait times!

    I also want to make sure that you know that renting a wheelchair or ECV (Electric Convenience Vehicle) scooter is a great option for many guests. You can easily rent one right outside the theme park entrance. The rental location is just east of the Disneyland Park Main Entrance. Just a heads up, Rico: they can't be reserved in advance, so arriving early is best. I suggest arriving about 30 minutes before the parks open

    Rico, now that you have these tips, you're all set to have a magical time at the Happiest Place on Earth! I'm just as excited as you are for your upcoming visit. If you need any assistance or have any questions, feel free to message me directly for a quicker response. I'm here to share my best tips and tricks to make your visit as amazing as possible!

    See ya real soon,
thumbnail image for Danielle

Meet the Panelist: Danielle, California

I'm Danielle, happy wife and mom of two of tiny tots. Raised just around the riverbend from the Disneyland Resort, I love finding ways to experience all the magic that The Happiest Place On Earth has to offer! From finding the yummiest snacks, to taking practically perfect photos and adding magic to a romantic night out, let me share A Whole New World of tips to keep your Mouseketeers happy and cozy in the parks and hotels. If you're feeling overwhelmed planning your dream trip, you've got a friend in me! Learn More About Danielle

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