Welcome to the Disney Parks Moms Panel, Lorin! I would be happy to help you with
downloading your photos. Your
Memory Maker purchase allows you unlimited downloads of
all your
Disney PhotoPass photos, including ride and attraction photos and videos, photos captured at character greeting and dining locations, and photos captured by Disney PhotoPass photographers throughout Walt Disney World Resort.
The "download all" option isn't as obvious as it probably should be. When you are logged in to your account on the
Disney PhotoPass website and viewing your photos, hover your mouse over one of the photos (don't click on the photo). As you do this, you should see a grey circle with a checkmark appear in the upper right corner of the photo. Click on the circle so it turns green. Now, in the upper right corner of your screen you should see a blue download button. Just underneath that is a small square box with the words "Select all visible media". Checking the box will show green circles on all your photos, and you are ready to hit that download button. The process is a bit tricky because the download button and the option to select all media do not appear until you have selected at least one photo by clicking the circle with the checkmark. If you do not wish to download
every photo, you could continue to select individual photos by clicking on the circles and then downloading the selected group.
Be sure to
download your photos before they expire, currently 45 days after the date on which they were captured.
I hope that helps! If you have additional questions, please stop by the Moms Panel again anytime, or
give the Disney PhotoPass line a call at (407) 560-4300 for further assistance.
Enjoy all your magical memories!
Anne Marie