Cinderella Castle 50th Day
  • On Jan 3, 2022
    Rachel from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can not get my bands to link. HELP!

    Hi Rachel!  Welcome to plan Disney!

    Your Walt Disney World Resort vacation is coming up so soon!  Let's see if I can help you with your MagicBands so everything is squared away and you are ready to dive right in to all the fun.

    Rachel, you didn't mention whether you'll be staying at a Disney Resorts Collection hotel.  If so, and you placed your MagicBand order through your My Disney Experience account, then the bands are already linked to each member of your party, and there is nothing else you need to do.

    If instead, you purchased retail MagicBands in a merchandise location or online at shopDisney, those bands will need to be linked to the profile of the Guests that will be using them.  You can link your MagicBands to your My Disney Experience account online, or in the My Disney Experience mobile app.  To link them in the app, select the menu button in the lower right corner, then scroll down to "My Profile" and select "MagicBands & Cards".  You should see the option to "Link a MagicBand or Card".  You'll need to enter the identification numbers found on the underside of the band.

    Rachel, if you are still having difficulty, please write back or contact the helpful My Disney Experience tech support team.

    Wishing you a wonderful vacation during The World's Most Magical Celebration!

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.