Family on deck; multigenerational; grandparents
  • On Mar 21, 2024
    Constance from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have not been able to get through to book my family criuse.

    Hi Constance,

    Thanks for sailing by planDisney with your question! I know you are excited to get your Disney Cruise Line vacation booked, I'm sorry you had trouble getting through to one of the Disney Cruise Line Cast Members by phone. There was so much energy around the new Summer 2025 sailings, and I know the phone lines were very busy. Let's see if I can offer some advice to get your plans underway.

    Booking your cruise on the Disney Cruise Line website is super simple.

    1. Navigate to the Plan a Cruise tab and select Find a Cruise. There, enter the search parameters for the cruise you hope to book. You can select the date and length of the cruise, departure port, preferred ship, and more.
    2. Once your options are populated, select the itinerary you like and select Show Dates to find the date that works for you.
    3. From there, select Continue and View Staterooms. You will find information regarding the various stateroom categories available and you can toggle between them to decide which is right for your crew.
    4. Once you select your category, you can choose which area of the ship you prefer and then the deck where you would like your stateroom.
    5. Then, you can select the stateroom of your dreams!
    6. From there, simply follow the prompts to enter information regarding your travel party and other details about your cruise.
    If you prefer, you can contact a travel agent to assist you with your vacation planning. I recommend one who specializes in Disney travel and is an Authorized Disney Vacation Planner. There should be no cost to you for their services.

    I know the wait time is long, Constance, but earlier this week while I was on hold, I enjoyed cleaning my kitchen while listening to the Disney tunes. Speaking of Disney tunes, be sure to take advantage of the Broadway-style shows offered onboard Disney Cruise Line. Many of them will leave you humming a merry tune for the rest of the night!

    Let us know if you have other questions as you plan your vacation; we are here to help anytime!

    Wishing you many magical memories,
thumbnail image for Shannon

Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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