Father and son walking through BOG
  • On Nov 19, 2020
    Stacy from FL Asked

    Are you no longer able to pay for your hotel balance on the website? Thank you . . .

    Hiya Stacy! 

    Welcome to planDisney! Thanks for stopping by with your question. 

    Stacy, I am elated to hEAR you will be coming during the most wonderful time of the yEAR! Holiday magic is all around Walt Disney World Resort and I hope you are ready to have the merriest time with all the festivities! I can’t wait for you to see the Theme Parks decked out in holiday chEAR!   

    I love having the option of taking care of my vacation payments prior to arriving at my Walt Disney World Resort hotel! Vacation Packages (which are Resort hotel reservations and theme park tickets booked together) are available to be paid online. Room-only reservation balances can be paid upon arrival at the Resort hotel. 

    If you’d like to make a payment on the website, you will need to log on to your My Disney Experience account and under your plans, you will see Resort Hotel. Go ahead and click on that and it will ask you to begin the Check-In process. It is during the Check-In process that you will be able to pay the remaining balance with the form of payment you have on file. 

    My last vacation to The Most Magical Place on Earth was a trip with my best friend. We decided to room together and split the payment of the Resort hotel. To do this, we contacted Disney Resort Hotel Reservations and a magical Cast Member was able to take our payments over the phone. 

    Stacy, things may look a bit different this time around, but I assure you, the magic is still here and waiting. Cast Members are excited to be welcoming back Guests and the focus continues to be on Guest and Cast Member safety. Here is an important Know Before You Go guide that I found quite helpful when I first returned to the magic! 

    I hope you have the most enchanting vacation, Stacy!

    Aena
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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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