• On Mar 29, 2021
    Paula from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We will be there next week! Online in My Disney Experience, I have 2 icons for my 12-year-old son. I'm afraid that one is linked to his park ticket and admission, and the other to his Savi's reservation. How can I merge these?

    Bright Suns, Paula!

    Welcome to planDisney! Thanks for stopping by with your question for us today.

    I’m elated to hEAR you’ll be visiting The Most Magical Place on Earth so very soon! I know your young Padawan must be excited to explore the planet of Batuu at Star Wars: Galaxy’s Edge in Disney’s Hollywood Studios. It is truly out of this world! 

    The Force must be strong with your young Padawan as he has not one, but two My Disney Experience profiles! No matter, he will still be able to check into Savi's Workshop - Handbuilt Lightsabers at the Walt Disney World Resort even with the duplicate profile. 

    If you manage both profiles, you might not be able to combine them together and will need assistance to merge the two. You can either contact a Cast Member through the Chat function on the Walt Disney World Resort website or call the Internet Help Desk at 407-939-7765 so that a Cast Member can look into your account to merge the profiles for you.

    We can’t wait for you and your son to join the Rebel Alliance. I hope you’ll let my buddy Chewy know I said hello! 

    May the Force be with you both, Paula! 

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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