Millenium Falcon Night
  • On Nov 23, 2021
    Carlos from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a new phone, I tried to enter my wrist band number and it tells me that the number is in use, yes it's on my old phone. How do I link it to my new phone?

    Hey there, Carlos! I’m so glad you found us here at planDisney to ask your question. 

    Congratulations on a new phone! It’s both fun and frustrating when you get a new phone, isn’t it? On your new device, be sure you have loaded the MyDisneyExperience mobile app. Then, you will need to sign in with your email and password. 

    Because the MyDisneyExperience website and mobile app “talk” to each other, by logging in, all your information will be in your account on the new phone. Your MagicBands that were linked before you had the new phone will still be linked to your account, it is not tied to a specific phone. You do not need to enter the MagicBand number into MyDisneyExperience again. 

    When you are in a theme park, you will use your MyDisneyExperience mobile app for lots of things. This means your battery will be draining all day. You might consider purchasing a FuelRod from one of the kiosks inside the parks. These small chargers run about $30, and you can exchange a dead one for a fully charged one in any theme park, at Disney Springs, and at many of the Walt Disney World resorts. This has saved me on more than one occasion (just don’t forget to have a cord to plug into it!). 

    I hope you have a great visit to The Most Magical Place on Earth. 

    Happy Traveling,
thumbnail image for Tracy

Meet the Panelist: Tracy, Illinois

GAWRSH! Hiya pals! I am a Goofy-loving mom of 2, who is married to my real-life Prince Charming. My family supports my passion for all things Disney. Walt Disney World was my very first vacation, when I was just 3 months old, and I recently completed my 73rd trip to a Disney location! I have been fortune enough to parasail high above the Disney Fantasy, attend opening day of Batuu, snorkel in the lagoon at Disney's Aulani, and SO MUCH MORE! I can't wait to help you plan your Disney vacation! 

Learn More About Tracy

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.