Photo of the exterios of the France Pavillion in Epcot
  • On Dec 2, 2021
    Lexi from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I needed to change a name on one of our tickets, but it didn't change the name on the tickets listed for the park reservations. Is this going to be a problem? I don't want to cancel my park reservations, just want one of the tickets to be changed.

    A holly-jolly hello, Lexi!

    What a fabulous trip you will have. Nothing makes the most wonderful time of the year as special as a trip to The Most Magical Place on Earth. 

    Lexi, as you know, each ticket is assigned to a profile in your My Disney Experience account. What matters when you enter the parks is that the ticket you are using is assigned to the same profile that has a valid Disney Park Pass system reservation for that day. 

    So, if you changed the name on just the ticket, and the reservation has the old name, you will want to get that fixed to make sure that the system recognizes that it is the same person. Website Support should be able to help you out with this. You can reach them at (407) 939-4357

    If reservations are still available for the day that you wish to visit, it may be easier just to cancel that reservation and make a new one under the correct ticket. 

    Enjoy your fa-la-la festive vacation, Lexi!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.