• On Jun 6, 2021
    Sarah from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We need to reschedule our vacation - what happens to our tickets now that there is daily pricing? Can we hold on to them or do we lose the thousand dollars? Thanks

    Welcome to planDisney, Sarah! Your Summer visit to the Walt Disney World Resort is a little over a month away! Hooray! I’m happy to help you out today. 

    Don’t worry one bit! The amount you have paid for your theme park tickets will not be lost. There are a few things you can do, to go about rescheduling your magical vacation.

    First, log on to your My Disney Experience account. Go to “My Plans” to see the tickets linked to your account. If you have the option to “modify” your ticket online, you will see the word in blue. You can modify your dates by clicking on that blue word. That’s it! 

    If you don’t see the option to modify your dates, you would still be able to take the value of those unused tickets and apply them to the purchase of new tickets for future use. But the only way to do this is by calling the resort directly at (407) 939-5277. 

    Sarah, if the price for the day you want to visit is lower than the price for the ticket you already purchased, you will not receive a credit or refund for that amount. If the price of the ticket for the day you would like to visit is higher, you would have to pay the difference. 

    I hope this information helps you! Please feel free to come back to see us if you have any more questions. 

    Have a wonderful visit!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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