Welcome to
planDisney, Sarah! Your
Summer visit to the Walt Disney World Resort is a little over a month away! Hooray! I’m happy to help you out today.
Don’t worry one bit! The amount you have paid for your
theme park tickets will not be lost. There are a few things you can do, to go about rescheduling your magical vacation.
First, log on to your
My Disney Experience account. Go to “My Plans” to see the tickets
linked to your account. If you have the option to “modify” your ticket online, you will see the word in blue. You can modify your dates by clicking on that blue word. That’s it!
If you don’t see the option to modify your dates, you would still be able to take the value of those unused tickets and apply them to the purchase of new tickets for future use. But the only way to do this is by calling the resort directly at (407) 939-5277.
Sarah, if the price for the day you want to visit is lower than the price for the ticket you already purchased, you will not receive a credit or refund for that amount. If the price of the ticket for the day you would like to visit is higher, you would have to pay the difference.
I hope this information helps you! Please feel free to come back to see us if you have any more questions.
Have a wonderful visit!
Veronica