Mom And Son Nemos Reef
  • On Oct 31, 2013
    Lynnell from OK Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to replace a "Who Wants To Be A Mouketeer" trophy that my 5 year old granddaughter and daughter won in a Mickey Mouse trivia contest aboard The Disney Magic in May 2013. The trophy was accidentally thrown away.

    Welcome aboard, Lynnell! Your family must have really enjoyed your sailing earlier this year on the Disney Magic!

    I know exactly which trophy you are talking about, as my daughter and I won the same thing during "Who Wants To Be A Mouseketeer" on one of our previous sailings too. My daughter is very proud to display her trophy on her shelf in her room. I'm so sorry to hear that your granddaughter's trophy was accidentally thrown out, and I completely understand your wanting to replace it for her.

    Unfortunately, that is not one of the pieces of Disney Cruise Line merchandise that is currently available on the Disneystore.com. However, I do have a suggestion for you. You might consider emailing Disney Cruise Line's Guest Communications department. I spoke with an agent at Disney Cruise Line this morning about your situation, and they suggested that you email Guest Communications and let them know about this item. I can't guarantee that they can help replace it, but it certainly is worth asking, Lynnell. Contact them at dcl.guest.communications@disneycruise.com.

    If you are unable to replace that exact trophy, I've got a couple other ideas for you. Disneystore.com offers a Golden Mickey trophy (from the Golden Mickey show onboard Disney Cruise Line's Wonder and Dream ships) that might be a nice gift as a replacement. Alternately, there is a Disney Magic miniature model which would be a great token to help remember their time on the Magic.

    Good luck finding a replacement, Lynnell. And you know, if nothing else, this is a good excuse to book another Disney Cruise. Brush up on your Disney trivia and try your hand at winning "Who Wants To Be A Mouseketeer" on your next sailing too! Good luck! I hope these ideas help! 
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Meet the Panelist: Marcy, Ohio

Welcome aboard! I'm the mom of two tween/teen Castaway Clubbers who would live on any of the Disney ships if they could. I would love to help your family discover the magic that awaits you on the open seas with Disney Cruise Line. Learn More About Marcy

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