Mom and Son on Safari; Giraffe; AA
  • On May 24, 2024
    Maria lurdes from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to register for a DAS pass

    Hello, Maria Lurdes!

    Welcome to planDisney. We're so glad you stopped by in advance of your visit. I'm happy to walk you through the Disability Access Service (DAS) registration process.

    Your June arrival date puts you within the 30-day advance registration window. You'll first need to
    ensure admission is properly linked to your My Disney Experience Account for each member of your party. The guest requesting DAS assistance will also need to be present for approval via a virtual chat. Keep in mind this chat is available from 7:00 a.m. to 8:00 p.m. EST. If accessing using a smartphone or tablet you'll need to download the Zoom app as well.

    When ready, you'll speak with a specially trained Cast Member via virtual chat to determine eligibility. You can do so by clicking the "Request Live Video Chat" button at the bottom of this page. Cast Members will review your needs and determine the appropriate accommodations to best assist your group. They may bring in additional medical partners as needed. If eligible, they will discuss the next steps and outline how your group (consisting of the DAS eligible guest, plus 3 additional guests) can use the service upon arrival. If DAS is not determined to be the appropriate accommodation, Cast Members will review alternate accommodations with you. Rest assured, there are many support services available to assist guests of all abilities. I recommend reviewing the Accessibility Planning Guide & Recommendations before your chat so you can ask follow-up questions as needed.

    I hope this helped! Please come back and see us with additional planning questions. 

    Wishing you a most magical visit next month!
thumbnail image for Amy

Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.