Family in front of Cinderella Castle
  • On Mar 5, 2022
    Jessica from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to pay my remaining balance. I haven’t been given the option online but I would prefer to pay online. Please help. Thanks!

    Welcome to planDisney, Jessica! Wow, your upcoming vacation to Walt Disney World is "just around the riverbend" (like my friend, Pocahontas says!) I am sure you and your family are eagerly counting down those final days! Woohoo!

    Jessica, make sure you have created a Disney account, and have downloaded the My Disney Experience app. Once you do that, you go to your profile page, and make sure your payment method is up to date. Your reservation should be on your account, and from there you should be given the option of paying online. If you are still having issues, I suggest calling a Cast Member at the Disney Resort Hotel Reservations Desk at (407) 939-1936, and they will be able to help you with your balance. 

    Jessica, I hope you have the most wonderful vacation in a few weeks! May it be filled with all the pixie dust!

    Frances
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Meet the Panelist: Frances, North Carolina

Hey ya'll, y bienvenidos a planDisney! My name is Frances, I am a mom, teacher and military spouse from Texas who currently calls the Tarheel state home. My family and I enjoy visiting the Walt Disney World Resort as often as we can because we love the joy and magic every trip brings us. We consider Walt Disney World to be our "home away from home!" If you are dreaming of adventure in the great wide somewhere, then you have got a friend in me! I enjoy sharing my passion for Disney with everyone I meet! Learn More About Frances

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