Mickey and Minnie Mouse with The Wish
  • On Sep 27, 2022
    Alice from Vic Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there! I need help working out my castaway club member number. I’ve sailed twice as a child and would like to do so again now as an adult without having to start from scratch haha.

    Ahoy, Alice! 

    Chasing that Castaway Club number can seem as difficult as chasing that white rabbit without falling down the rabbit hole, but it's actually easy peasy. Disney Cruise Line assigns the Castaway Club number right after your first sailing, even if you're a child, so you won't have to start all over at the beginning. You'll be a member of the loyalty club even if you were little when you "joined" as a Disney Cruise Line guest.

    The best way to do this is to reach out to Disney Cruise Line either by email or by phone and simply ask. They have the list of Castaway Club members, and they'll be able to look you up and give you your number. Another option is to wait until you're ready to book a cruise. Disney Cruise Line will match you with prior sailings when you book, and your Castaway Club number should be automatically added to the new reservation. If it isn't, we are back to having to reach out, which is why I suggest trying that first.

    Planning a cruise is such an exciting time, and with the brand new sailings in your neck of the woods, there are a ton of options available. If there's anything we can do to make sure your planning experience is smooth sailing, cruise back over and see us, Alice. We're here to help. 

    Anna
thumbnail image for Anna

Meet the Panelist: Anna, New Jersey

My name is Anna and I am a retired teacher with a J.D., a proud Navy wife with 30+ years of experience, mom to three daughters and a son-in-law, and grandmom to three tiny Disney fans. I have planned vacations for all sorts of special occasions and celebrations, but I really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

Related Video

  • thumbnail image for A Different Way to Do Disney | Disney Cruise Line

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.