Sisters in front of Cinderella Castle
  • On Jan 13, 2022
    Maria from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need help merging 2 duplicate names on my disney experience app

    Hi Maria!

    Welcome to planDisney! My fellow panelists and I are so glad you've stopped by to ask us a question about My Disney Experience! With all of the new and exciting things happening at Walt Disney World, The My Disney Experience App keeps everything at your fingertips!

    Maria, My Disney Experience allows you to make changes on accounts you manage within the Friends and Family section.  If you need to merge two accounts, you would need to speak to a Cast Member at My Disney Experience Assistance who can make the adjustment for you. I went through the same experience a few years ago, when I remarried, and the process was seamless. The Cast Members were able to make the changes, and I was ready to continue creating plans within the hour. 

    My Disney Experience Tip: The My Disney Experience Team updates their avatars for profiles regularly, having recently added the 50th Anniversary Mickey and Minnie ones.  You can change your character as often as you like, selecting avatars that reflect your plans for your upcoming vacation!

    Hope this helps you plan your magical vacation!

    Malanie
thumbnail image for Malanie

Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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