• On Jul 17, 2021
    Alyssa from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi i need help changing my hotel reservation please

    Hey there, hi there, ho there, you’re as welcome as can be at planDisney, Alyssa!

    Thanks for stopping by with your question for us!

    I love staying at a Disney Resorts Collection hotel, and I’m so happy to hEAR you’re planning on doing just that. There is something so special about staying inside the magic that even when you’re leaving the theme parks, you’re never leaving the magic. If you’re not following along planDisney’s Instagram account, I encourage you to do so. You’ll find some amazing Pocket Guides full of tips available for many of your favorite Disney hotels, such as Disney’s Grand Floridian Resort & Spa, Disney’s Boardwalk Inn and Villas, and Disney’s Art of Animation Resort! You’ll also find room tours of many different types of rooms offered at the Disney Resorts Collection hotels. 

    Alyssa, depending on the type of reservation, you might be able to modify it on your My Disney Experience account. Once you’ve logged into your account, scroll down until you see your reservation details. If you see the option “Modify Reservation,” please select it and follow the steps to modify your dates or your Disney hotel. If you do not see this option, you will need to call and speak with a friendly Cast Member who will be happy to assist you at Disney Resort Hotel Reservations. You may experience some wait time before you're connected with a Cast Member, however, I have experienced less time waiting when I call first thing in the morning. 

    If you have not already done so, do be sure to make your Disney Park Pass reservations. You will need to purchase theme park tickets and make Disney Park Pass reservations to visit the parks. Here’s a helpful Theme Park Reservation Availability Calendar to help you if you’re changing the dates of your arrival. 

    We can’t wait to welcome you to the magic, Alyssa! Have an enchanting time.

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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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