Mickey dressed in holiday clothes in front of a Christmas tree.
  • On Nov 5, 2023
    Melissa from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Need help assigning tickets to a new person so we can purchase genie plus

    Hi Melissa! Welcome to planDisney.

    It looks like you are currently immersed in the magic of a Walt Disney World Resort vacation. The theme parks and Disney Resorts Collection hotels are popping up holiday decorations. I hope you can head over to Disney's Grand Floridian Resort & Spa to see the Gingerbread House. It is so much fun to find the hidden Mickeys and treat yourself to some treats.

    Unused theme park tickets can be easily reassigned to another individual online or through the My Disney Experience Mobile App. Open the app, and verify your tickets are linked under "Tickets and Passes." If not, simply click on the "+" sign at the top right-hand corner and select "Link Tickets & Passes." Follow the prompts and submit. Now, if the ticket is already in your account, locate it and select "Reassign Ticket." Your "Family & Friends" list will appear, chose your best pal to receive the ticket and tap "Reassign." If your pal is not listed, go to your "Family & Friends List" under "My Profile" and follow the instructions.

    If you need further assistance, call the Existing Tickets Help Center. A friendly Cast Member will be happy to assist you.

    Keeping it Magical,
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Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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