Teens Taking Selfie with Donald Duck
  • On Apr 14, 2022
    Cynthia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I need to give my ticket to my son's friend, but it has my name on it, can he use this ticket instead of me?

    Thanks for contacting planDisney with your question, Cynthia! Have no worries, or as my friends, Timon and Pumbaa like to say, "Hakuna matata!"  

    Although Disneyland lists their theme park tickets as non-transferable, your son's friend shouldn't have any issues using your valid admission to gain entry (I confirmed this today over the phone with Ticket Services). Once your son's friend arrives at the Disneyland Resort theme parks' turnstiles, a Cast Member will photograph him. According to Disney's eTicket Terms & Conditions, tickets must be used by the same person on any and all days. Every time the ticket is scanned for entry, the photo pops up, and the Cast Member can verify that it's the same person using the ticket. If this is a one-day ticket, then he'll be fine; however, if you have multi-day tickets and they are partially used, he won't be able to use the remaining days. 

    While it's not necessary, if you'd like the name to be officially changed on the ticket prior to his visit, you'll need to contact Disneyland. The best way is via the Disneyland Mobile app where you can directly message a Cast Member for customer support. To do this, open the Disneyland app > menu > click "Chat With Us." While a name change is not guaranteed, the Cast Member will often send you a form for a name correction. Otherwise, you can give Disneyland Ticketing a call at (714) 781-4636.

    I hope this helps, Cynthia! If you need any more advice, feel free to reach out again. Take care!

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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