• On Jun 15, 2021
    Ryan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need contact information for Merchandise from the Animal Kingdom. I need a safari hat and it's not on Disney shop website. My dad lost his safari hat and needing to replace it! Purchased it inside Park. Thank you

    Heigh-Ho Ryan,

    Welcome to planDisney, let me introduce ourselves. We are a panel of Guests, who have an endless amount of knowledge between us when it comes to traveling to Walt Disney World. We love sharing our expert advice and recommendations to our fellow Guests about how to help create their Practically Perfect Walt Disney World vacation. If you have a Walt Disney World question, we are sure to have a Walt Disney World answer. 

    I am sorry to hEAR your dad lost his safari hat but happy to suggest some possible ways to purchase another one if they are still in circulation. One way is reaching out to the Disney Parks Merchandise Department. Guests can call (407) 363-6200 or email wdw.mail.order@disneyworld.com and provide a clear and detailed description of the hat or better yet provide a picture or if by some crazy chance a SKU number. Cast Members are willing to go to infinity and beyond to try and find the item you are requesting. Another option is to do an internet search for Disney Personal Shoppers. There are many Guests who do this for a living and are happy to do the leg work to find your dad’s safari hat. While I am not at liberty to suggest specific ones there are many reliable options to choose from. 

    Sending much Faith, Trust and Pixie Dust you are able to purchase your dad’s hat and have it safely crowned on his head. 

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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