Girl at Disneyworld
  • On Jul 23, 2021
    Adriana from IL Asked

    I need to change the dates on previously bought tickets that were not used. I have been unable to make park reservations online. Please help.

    Welcome to planDisney, Adriana! I’m so happy to see that you have plans to visit the Walt Disney World Resort soon! You are going to have a blast during your summer vacation!

    To see if you can change the dates of your tickets without having to call the Resort, log into your My Disney Experience account. Go to “My Plans” to see the tickets linked to your account. If you have the option to “modify” your ticket online, you will see the word in blue. If you see that option, awesome! You can click on it to modify the date. If you don’t, you would need to call the resort at (407) 939-5277 to speak to a Cast Member.

    Adriana, if the price for the day you want to visit is lower than the price for the ticket you already purchased, you will not receive a credit or refund for that amount. If the price of the ticket for the day you would like to visit is higher, you would have to pay the difference. 

    Remember that you can always check the availability calendar before you change your dates and make Disney Park Pass Reservations. Once you’ve made that reservation, you are good to go!

    I hope I’ve been able to help! Don’t hesitate to come back to see us if you have any more planning questions. Helping you with all the details of your next magical visit is our pleasure!

    Veronica
thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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