Hey there, Lucy!
I'm so glad you stopped by the Disney Parks Moms Panel with your question! I know the excitement must be building since your vacation is coming up just next month. I am also looking forward to a summer stay and had to update my credit card just this week, so I'm happy to help you navigate your way through the process.
Lucy, you'll want to start on the "Plans and Tickets" page in your
My Disney Experience account. Under your reservation information, click on "Update Resort Hotel Check-In." On the following page, you'll select your reservation number until you see the page entitled "Online Check-In Services." Look for "Show Details" located in the right-hand corner of the page. Use that drop down to show all the details for your upcoming reservation. Your current credit information should be listed, so you'll want to select "Update Payment Method." Once you have input your new credit card information, be sure to select the box underneath that says to "Save this credit card to my profile" so it replaces the old one. Select "Done" after checking the box. I hope this will fix the problem you've been having.
With your vacation quickly approaching, be sure to stay up-to-date on all the latest summer offerings at the Walt Disney World Resort by reading the
Disney Parks Blog. It's always my go-to! I'm so excited to follow along as the opening of
Star Wars: Galaxy's Edge draws closer. I'm sure your family of travelers can't wait to explore Planet Batuu during your stay.
Thank you for your question, Lucy! If we can assist you again, please let us know. Have a magical day!
Nancy