• On Jul 1, 2019
    Lucy from Norfolk Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I need to change the credit card I currently have linked to my account, I have gone into amend payment details but it does not let me amend the card details. Do I need to delete the existing card & then add a new one?

    Hey there, Lucy! 

    I'm so glad you stopped by the Disney Parks Moms Panel with your question! I know the excitement must be building since your vacation is coming up just next month. I am also looking forward to a summer stay and had to update my credit card just this week, so I'm happy to help you navigate your way through the process. 

    Lucy, you'll want to start on the "Plans and Tickets" page in your My Disney Experience account. Under your reservation information, click on "Update Resort Hotel Check-In." On the following page, you'll select your reservation number until you see the page entitled "Online Check-In Services." Look for "Show Details" located in the right-hand corner of the page. Use that drop down to show all the details for your upcoming reservation. Your current credit information should be listed, so you'll want to select "Update Payment Method." Once you have input your new credit card information, be sure to select the box underneath that says to "Save this credit card to my profile" so it replaces the old one. Select "Done" after checking the box. I hope this will fix the problem you've been having.

    With your vacation quickly approaching, be sure to stay up-to-date on all the latest summer offerings at the Walt Disney World Resort by reading the Disney Parks Blog. It's always my go-to! I'm so excited to follow along as the opening of Star Wars: Galaxy's Edge draws closer. I'm sure your family of travelers can't wait to explore Planet Batuu during your stay.  

    Thank you for your question, Lucy! If we can assist you again, please let us know. Have a magical day!


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Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

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