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  • On Oct 8, 2021
    Susan from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We need to cancel our trip to Disney World due to COVID concerns. Can we get a refund for our tickets purchased directly from Disney. We bought two 5 day park hopper tickets which were mailed to us. They are for 11/29/2021 thru 12/04/2021.

    Heigh-Ho Susan,

    Welcome to planDisney, you have come to the right place to help with your quandary. We are a panel of Guests who have visited Walt Disney World more times than you can count or as Buzz says, “To Infinity and Beyond.” We take great pixie-dusted pride in helping our fellow Guests through the planning process no matter what their question may be.

    I am sorry to hear you need to cancel your trip to Walt Disney World due to health reasons. While I am unable to assist you I suggest speaking to a Walt Disney World Resort reservations to further assist with your request. You can call (407) 939-1936 beginning at 7:00 a.m. EST. At the moment Cast Members are experiencing a high call volume and thus I suggest calling as early in the day as possible.  

    planDisney is ready to help when the time is right for your return to The Most Magical Place On Earth but in the meantime stay up to date with exciting Disney News and Announcements by following the Disney Parks Blog. 

    Have a Practically Perfect Day,

    Amy M. 
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

 Learn More About Amy

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