Sleeping Beauty Castle
  • On Dec 18, 2022
    Toby from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to cancel my theme park ticket purchase How do I go about doing that?

    Hi, Toby – I hope you are well!

    I appreciate you coming to the planDisney Panel for help with your Disneyland Resort ticket question. Per Disneyland Resort eTicket Policy, theme park tickets are non-refundable and non-transferable. However, if you booked a visit to the Happiest Place on Earth and can no longer make it, your ticket is still valid through the ticket’s expiration date. To book a new theme park reservation date, you may visit My Reservations. Even after the ticket expires, you will still be eligible to use a wholly unused ticket toward the purchase of a new ticket.

    I know that is not the answer you were searching for, but I hope it gives you peace of mind that your ticket may still be used to create magical memories, even if your original plans could not continue as originally planned. But if you can reschedule, I recommend visiting during the Disney 100th Anniversary, celebrating 100 years of Disney. The festivities begin at the Disneyland Resort on January 27, 2023.

    Best of luck, and if you decide to reschedule your plans and would like some tips or advice about visiting the Disneyland Resort, you got a friend in planDisney!

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Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

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