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  • On Aug 14, 2022
    Maria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to cancel my reservation?

    Hi Maria!  Thanks for stopping by planDisney with your question.

    It is understandable that your plans may change.  The procedure for canceling will depend on the type of reservation you wish to cancel.

    To cancel a Disney Park Pass reservation or a dining reservation via the My Disney Experience mobile app, use the menu button in the lower right corner of the home screen to select "Future Plans".  Click on the reservation you would like to cancel, and you should see the cancel button (a blue circle with an "x") on the next screen.  If instead you are logged into your account on the My Disney Experience website, use the drop-down menu in the upper right corner to go to "My Plans".  Locate the reservation you need to cancel, and choose "Cancel Reservation" on the right side to cancel a dining reservation, or "View Details" to cancel a Disney Park Pass reservation.  You'll see a link just above "Your Party" with the words "Cancel This Reservation".  Next, you will select the Guests in your party to cancel (or select all) and confirm your choice.  Most dining reservations must be canceled at least 1 day in advance to avoid being charged a cancellation penalty; Disney Park Pass reservations can be canceled at any time.

    If instead, you meant that you need to cancel a Disney Resort Hotel room reservation or vacation package, since it is now within a few days of your arrival date, you will need to call the reservation line to cancel.  Refer to your reservation confirmation email for the cancellation policy.

    Maria, if you need to cancel a different type of reservation, please feel free to submit another question to planDisney with more details about your situation and we will do our best to help.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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