Mickey and Minnie Statues in Front of Fireworks
  • On May 3, 2023
    Priscilla from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I need to cancel my booking

    Howdy Priscilla!

    I love discussing all things Disney with a fellow Texan and am glad you stopped by planDisney with your question for us.

    I'm sorry you must cancel your Walt Disney World Resort vacation. It's never easy doing so, but I hope you find comfort that the magic of Walt Disney World Resort will be here when you're ready to reschedule your vacation. It's never a goodbye, but more of a "See ya later, pal." 

    Priscilla, depending on your reservation, you may be able to cancel the booking on your My Disney Experience account. To do so, please follow the steps below:

    -First, log in to your My Disney Experience account.
    -Next, hover over the My Disney Experience logo on the top right corner and select My Plans from the drop-down menu.
    -Scroll down and locate your reservation. 
    -If it can be canceled online, you will see the option to Cancel Reservation next to it. 

    If you do not see a way to cancel there, please don't worry. You can call and speak to a friendly Cast Member at Disney Resort Hotel Reservations, and they will be happy to assist you. 

    If you booked a Walt Disney World Resort Vacation Package with a Disney Resort hotel room and theme park tickets, the reservation may be canceled up to 30 days before your arrival date without penalty. Prices are subject to change, and you may find the Cancellation and Refunds section in the Walt Disney Travel Company Terms and Conditions page helpful.  

    We can't wait to welcome you to the magic when you're ready, Priscilla!

    Aena 
thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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