Cinderella Castle 50th Day
  • On Feb 18, 2022
    Martin leonardo from Buenos Aires Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I need assistance with my tickets. They expired and I need to re validate them, because I am traveling to Orlando in April. How I can re validate them ? Thank you!

    Welcome to planDisney, Martin Leonardo!  I'm so happy to know you have plans to visit the Walt Disney World Resort this April! Thanks for sending us your planning question.

    You have great timing! Your tickets are not lost, so please don’t worry. There is a way to get those tickets back, so you can link them to your My Disney Experience account.

    The best way to start the process is by sending an email to WDW Guest Services- Ticket Usage at including the following items:

    -Confirmation numbers you received when you purchased the tickets

    -Include your name

    -Daytime telephone number where you can be reached

    -Where and when the ticket was purchased

    -Purchaser’s name

    -Form of payment used 

    Martin Leonardo, explain your situation in the email and within a few days, Disney will send you a new confirmation number. Just link that number to your My Disney Experience account and then you can start making new Disney Park Pass Reservations for your upcoming visit. 

    If you have any other questions about those tickets, you can always call the Resort at (011) 5354-8119  to speak with a Cast Member.

    Thanks again for sending us your question. If you have any other planning questions, you can always visit us here or at planDisney en Español. ¡Siempre es nuestro placer ayudarte con tus planes!

    ¡Hasta pronto!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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