• On Aug 12, 2017
    Suzi from CT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi Nancy! Thanks for your previous answer! We decided that we would very much like to do a Land and Sea vacation YAY!! This means changing our travel time from November 2018 to August 2018. Should we book through a travel agent or directly through DCL?

    Ahoy, Suzi!

    Well this is amazing news! Your vacation countdown just decreased by three months, and you'll be enjoying the magic of Disney on land and sea. I'm so excited for your crew! 

    You've asked a great question about using a travel agent to help you with your planning. I've gone both ways, but my personal preference is to allow an Authorized Disney Vacation Planner to assist me with my plans. I've found there are some fabulous agencies with agents who are experts in Walt Disney World and Disney Cruise Line vacations, which helps make my preparations a lot easier. I do have pretty high expectations when it comes to the level of service, so choosing the right person to handle my reservation is a top priority. I like an agent who responds to questions and provides quotas in a timely manner, sends out reminders about payment dates, Online Check-in information, final preparations and policy changes. I can also ask my agent to add special requests to my reservation such as our desire to sit as a family of four at dinner or that we are celebrating a momentous occasion during our cruise. 

    Suzi, one thing that is important to know is that Disney Cruise Line pricing will be the same if you book directly with them or through an Authorized Disney Vacation Planner. Some agencies do offer booking perks such as onboard credits and/or gift incentives. Onboard credits can be used for your gratuities, adult dining, spa treatments or anything else purchased while on your cruise. It's also important to note that ALL payments, transfer add-ons, reservation changes including cancellations or a switch in sail date need to go through your agent. But, you can be in charge of your Online Check-in including booking onboard fun and Port Adventures. 

    I hope I've helped with your decision, Suzi! Please let me know if you have further questions!

    Nancy
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Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

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